SUPPORT

Use the tracking link in your shipping confirmation email or check your Orders area in Dashboard. If you still can’t find an update, contact Support with your order number.

Shipping options and estimated delivery information are shown at checkout where available. Your shipping confirmation will include the latest available update.

Review the current Returns page for the information available for your order. For order-specific help, contact Saint Mykonos Support before sending anything back.

Contact Support with the item and your order number, if available. Explain whether you changed your mind or there is a product problem. A request is not automatic approval of a return or refund. Ask for the correct return instructions before posting.

For an eligible change-of-mind return, use return plus reorder rather than a direct exchange. Contact Support to request the return, then order the replacement separately, subject to availability. Faulty or incorrect items are handled under the applicable consumer remedies.

Open the specific product and check its Size & Fit information or measurements where supplied. Size labels alone are not measurements. If the product has no measurement chart, ask Support for that item’s measurements before ordering.

The Rewards Guide explains how MP, tiers and available rewards work. Account-specific balances and activity are shown in Dashboard.

Qualifying / Tier MP determines your tier. Spendable MP is used for eligible rewards. Eligible purchase points count toward both; engagement and referral rewards are Spendable MP only. See the Rewards Guide for the current rules.

Check the activity shown in Dashboard after an eligible action or order update. If an expected entry is missing, contact Support with the relevant order or activity details.

Refunds can affect purchase-earned MP and related referral rewards. Spendable MP and Tier MP are separate balances. Do not assume a used reward code, Mykonos Credit, Friend Pass or free benefit is automatically restored; contact Support about the specific transaction.

Open Dashboard and follow the sign-in options shown by the store. Use the email connected to your orders. Never send Support a password or login code.

Return to the sign-in page and request a fresh login step using the email connected to your orders. If access still fails, contact Support without sharing your password or login code.

Update saved account details through Dashboard where available. For an order already placed, contact Support immediately; changes cannot be guaranteed after processing begins.

Contact Support as soon as possible with your order number and requested change. Whether a change is possible depends on the order’s current processing status.

Use the Get in Touch form on this page. Include your order number when the question relates to an existing purchase, but never include a password or login code.